FAQs

How soon should I order invitations?

For birthday parties, baby showers, and other small shindigs, you want to send the invitations out no sooner than 8 weeks before the event, but more than 2 weeks before. Remember the time it takes to customize your invite, proof it, print it, and ship it to you. For new, custom designs, you’ll need to give me another 1-3 weeks. That all depends on my workload at the time and what you’re looking for. We can hash that out when you inquire.

I’m throwing a party and I don’t see an invitation that matches my theme. Can you create one for me?

Absolutely, I love a good party theme! I also love custom invitations. Email Michele@madpaperie.com and let’s get your party started!

Do I get to see a digital proof before you print?

Yes, of course! With the exception of stationery sets, you will be emailed a proof with all your party details, which you provide at checkout. Expect to see that within 3-5 business days. From there, minor changes to text and spelling can be made up to two times (beyond that, a small fee may incur). I won’t print until you give me the green light to do so!

I love this design. Can you add/change colors/alter the layout?

All designs listed are sold as-is. I reserve the right to alter any elements and text placement and/or color(s) to best suit your party details. If you’d like to see major changes or additions to any design, feel free to set up a custom order.

How long will it take for my order to get here? Also, what if I ordered the wrong thing?

Most orders are processed and shipped within 3-5 business days (as are proofs that have been approved). Items are sent via USPS First Class Mail or USPS Priority Mail Flat Rate, depending on the package. Shipping times will vary. Visit shipping for more.

All sales are final- so make sure you love it! IF your order were to arrive damaged in any way, you must contact me within 3 days of receiving it. Send photos of the item/damage and we can discuss a solution on a case by case basis. View my return policy for more.